Fresno Heart Hospital

Fresno Heart Hospital relies on XMediusFAX to leverage its VoIP network and to promptly deliver and track its critical flow of 700 daily faxes.

The Client

The Fresno Heart Hospital, a community-owned heart facility in California, is a recognized leader in all areas of cardiovascular care, including disease prevention, education, diagnostics, treatment and surgery. The hospital, which employs 350 staff members, offers state-of-the art technology to help promote an optimal environment for premium patient care, diagnosis, and surgery and treatment.

The Challenge

With the healthcare sector projected to be at the forefront of IP technology adoption, the Fresno Heart Hospital is a leading example of healthcare institutions that recognize the potential of new technologies to administer their communications, processes, and HIPAA compliance requirements more effectively and efficiently.

The hospital chose the XMediusFAX server technology because of its:

  • Seamless Cisco VoIP gateway integration
  • Boardless approach to fax-enabling its Cisco VoIP network
  • Scalability and capability to securely deliver and track its critical flow of 700 daily faxes related to surgery follow-up, pharmacy orders, lab results and life-critical information
  • Direct routing of incoming documents to internal physicians and staff without human intervention, thereby preserving confidentiality and ensuring HIPAA compliance

Stay tuned for more on the results and benefits Fresno Heart Hospital reaped by deploying XMediusFAX to leverage its Cisco VoIP network.

Fresno Heart Hospital

Testimonial

We needed a scalable, easy-to-install and use solution that would reduce our fax costs, improve our operational processes, and help us provide the best possible service and care to our patients. We selected XMediusFAX for its proven capabilities in this regard."

– Jonathon Anderson, Director of IT