Support

Please update your contact lists with these brand new Sagemcom Support email addresses.

Note all "@sagem-interstar.com" email addresses will be invalid as of May 10, 2011.

Our customers say that we have the highest quality technical experts, provide the fastest response and the quickest resolution; they rank the quality of Sagemcom support among the highest in the industry. The average wait to speak to support personnel: virtually none.

Sagemcom’s technical personnel also include accomplished consultants and trainers to help your IT staff and end-users get the most out of your investment in our products.

To ensure optimum performance of your Sagemcom software and systems, we offer support programs with standard and 24/7 priority response times, onsite, telephone and electronic support, and optional enhancements.

For immediate assistance, contact your regional office listed on the Contact page.

Region            

Email

Phone

North America            

xmediusfax.support.americas@sagemcom.com

1-888-766-1668

Latin America                         

xmediusfax.support.americas@sagemcom.com

1-514-787-2100 ext. 2406

Europe, Middle East, Africa   

xmediusfax.support.emea@sagemcom.com

+33 (0) 1 30 17 93 38

XMediusFAX Hotlines

+33 (0) 1 30 17 93 38 (English)
+ 33 (0) 1 30 17 90 43 (French)

Australia and New Zealand     

support.australia@sagemcom.com

011-1- 800-13200000

ROW

xmediusfax.support.americas@sagemcom.com

1-514-787-2100 ext. 2406